zulily Reviews

I haven't bought shoes from them, and had bad experiences with clothing. Shoes are risky because of the no return policy. If it's a brand you know and are familiar with the sizing, perhaps have tried them on somewhere, then you might be good to go. I agree with others about going to Amazon or even Zappos where you'll even get free returns and can order a couple sizes to get the best fit.

by Johnny F. - August 14, 2016

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Do not order from them period! Save your money! Everything they sell is bad quality. Nothing looks like the pictures and you can not return anything!

by Williamson77 - August 09, 2016

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I actually bought 5 pairs of shoes from Zulily and the sizing was always correct. I've never had any problems at all with them. Hope this helps you

by Erik - August 09, 2016

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Some sources are from china and i believe bangladesh

by Levi788 - October 23, 2019

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You can call Zulily directly the have excellent service, they will awnser any questions you may have. The products I order are from the UK

by Corey - May 22, 2016

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I am sorry, I do not have the answer to that question

by Nguyen552 - May 19, 2016

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I was charged initially for an order that customer service said was not completed but was charged to me. Customer service said it would fall off in a few days? Now I have the new charges now and the incorrect charges have not refunded and I need this taken off as soon as possible please! Thank you, Sarah Lange [email protected] 903-387-7002

by Francis V. - February 18, 2021

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It helps if you are already familiar with the brand you are ordering, so you are not disappointed if the product is less then satisfactory. I have ordered many things over the years,, and have got a few duds. For the most part though I am a loyal customer to them. The way they curate everything into different categories is done very well. Great customer service. As well. As far as the delivery time that is explained on their website, and when you order it tells you when the item will be shipped, so you can cancel at that point. I do not know why people complain about the delivery time, it tells you when you order. Just don't order from them.

by Ana670 - August 19, 2020

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Remember when you would go to the mall and there were department stores, high-end boutiques, specialty stores and then there were cheap stores selling prom dresses, clothing with style but poor quality fabric/construction? Something would catch your eye and you would enter the store and a hard-selling employee would approach and begin talking incessently? They would bring the clothing you saw in the window and it has cheap trim, scratchy lace made from recycled plastic, lightweight thin material that just screamed "cheap"? That is what Zulily is like. Their women's and men's clothing looks good, but beware, most of it is made in China and is pure junk. They have a return policy on many (but not all) items for a store credit and they deduct shipping for sending it back then again for spending your store credit. For a $25 item you may end up being charged $5.99 when you buy the item; $5.99 to return it and $5.99 again when you buy something with the store credit. You end up getting only $7.03 of your original $25 back.

by Ana424 - February 03, 2019

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I purchase from this company constantly for a my family's clothing. Every single item that I have purchased has been real. In fact I received a beautiful Steve Madden coat yesterday and it was so perfect that I went and bought the other collars the next day. I am very familiar with the Chinese clothes and junk they sell on eBay because over the years I have tested all of it. I think it's pretty easy to identify what is a good deal zulily. When I found the original Steve Madden coat I was ready to purchase it on eBay for 100 and I got it on this site for only 54. Best deal ever and extremely authentic. I find it easy to shop there because of the high quality items they put out every day and the fact that you can pay it into payments which makes it really a lot easier for me to buy.

by Jim Day - December 08, 2019

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I'm a member of Sitejabber snd although I can't answer re: perfumes, after lodging a complaint against the company Annie Cloth, just learned that Zulily is a front for lots of Chinese items. The Radley London wallet they sold me in Sept. This year is a fake. All the metallic gold on the back is so thin, it comes off at the slightest touch and one third of the back of this little wallet came off and is currently residing all over the sticky back of a post-it note. The area on the wallet is cardboard grey now. Another fine quality piece of Chinese junk!

by Sandra - November 24, 2019

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Does no one research anymore? Zulily was started in Seattle by Blue Nile creator and his wife. Purchased by QVC in 2015. Not a Chinese front. Do they sell products from China? Yes. As does EVERY retailer. In fact, Amazon was found to sell up to 48% counterfeit products in an independent study of over 1000 products. I buy consistently from Zulily because they have affordable plus size clothing and adorable kids stuff. Not every item is a winner but it's usually clothing if there's an issue. I have complained on those items and been credited every time. Name brand items have been authentic. Yes, Burberry perfume too. However, anymore I only buy cosmetics from reputable retailers who focus solely on that. Amazon? No way. Sephora? Absolutely. Like others have said, research the brand. Good luck!

by Cathy342 - September 06, 2019

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I got the dress I ordered in 2 days! The dress is ugly of super cheap material and I would have to be at 6' 5'' to not have the hem touch the ground. If I hem it the bottom border will be gone. Also the seams meet up poorly. I ordered a large and it is just a little bit big around on my 5'2" 78 lb granddaughter. Lesson learned.

by Jackie S. - June 29, 2017

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Do not order before Christmas NOW!

by Lorraine333 - November 15, 2015

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It depends on the company it's coming from, the quicker you order it thr faster they can begin to process your order. I've received items in as little as 4 days, up to 4-5 weeks. Hope this helps!

by Marshall389 - November 13, 2015

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